Privacy Policy

This text needs to be reviewed.

Last updated : 1 July 2023

Overview

We strongly support your right to privacy when using our software and services. We do not share your personal data with third parties and we only keep personal data like an email address for the organization of events and workshops and only if required.

The rest of this policy details what do we track and/or store, how that data is used, and what you can do to opt out and exercise your rights via GDPR or other similar regulations.

We use modern security measures to protect collected data, and limit access to only those employees and collaborators who require access to perform their jobs. We may be legally required to disclose collected data to law enforcement or government agencies in some situations.

User-Provided Information: You provide us information about yourself, such as your name, e-mail address, and other personally identifiable information (all referred to as “Personal Information”) if you register for receiving our regular emails with information about events, workshops and blog posts. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through the Service.

Passive and Programmatic Collection: Third party services (detailed below) and/or cookies may collect additional information, including IP Address, browser type, browser version, pages of our site you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
How We Use Your Information

We only use your data to improve our products and services, notify you of changes to our service, to detect, prevent, and address technical issues, and to provide you with news and general information about our products and services.

Sharing Your Information

We will never, ever resell your data to 3rd parties.

Sometimes customer information is shared with third parties in order to provide the product or service you are requesting; for example, we share information with Stripe (payment processing), Intercom (technical support), and Marketplace Sellers (if you purchased or acquired their addon or theme). We minimize the sharing of your personal information to as little data as necessary.

We will always ask for your consent before sharing your personal information with third parties for purposes other than those set forth herein.
Security of your Personal Data

We follow industry standards on information security management for personal information we collect and store. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use all possible means to protect your personal data, no one can guarantee its absolute security.
Third-Party Vendor Services

We are unable to control what any third party does with your personal information. Third parties will usually have their own privacy policies for personal information we provide them, and we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled by these third parties. Some third parties are located in different jurisdictions than either you or us and thus your personal information and the protection thereof may become subject to the laws of such jurisdiction in which that third party is located.

We use the following third party services:

Email newsletter services are provided by MailerLite
Spam prevention is provided by Akismet
Bot detection is provided by Google Recaptcha

Backed-up Data

As you might expect, we keep backups of company data so that a catastrophic data loss event doesn’t put us out of business. Although collected personal data expires from our “active” data set according to the schedules mentioned above, it may persist in backups for up to 6 months. Backups are only accessible to specially privileged employees who perform system administration tasks. We consider the backups “cold storage” and we don’t pull data from them unless a significant data loss event has occurred.
Cookies

We use cookies for the following purposes:

To enable essential functions of the Service
To prevent bots and spam
To store your preferences

Rights of EU Citizens Under GDPR

Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting us with their request. We recommend emailing the request to stefanie@roomsblooms.lu. We will verify your email address before we remove the related information.

At said request, we will delete all personal information we use about you for marketing or product development purposes, except those required by law.

This website and it's related data run on a server in Frankfurt.

Our privacy policies might change or be edited for clarity over time. Up-to-date information will always be available from this page.

Please contact us if you have any questions about our data collection or privacy policies. We’ll be more than happy to discuss them with you.